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DUVI Dealer Used
Vehicle Intelligence

The pricing decision layer for used-vehicle dealerships.

A decision-support and automation platform that replaces a manual, twice-weekly pricing review with continuous, confidence-scored recommendations.

First dealership client  ·  First tenant  ·  June 2026
02
The problem today

Pricing is a manual review, run twice a week, by one person.

  • The Inventory Manager reviews large volumes of active stock from a twice-weekly Carsales LiveMarket Insights export.
  • Each vehicle needs a judgement: reduce, hold, increase, or flag, and by how much.
  • Lead signals sit in the CRM but are not piped into the pricing review, so demand evidence is missing at the point of decision.
  • The process is slow to repeat, hard to scale, and dependent on a single person's recall.
DUVI · Internal · Commercial in confidence
03
What DUVI does

It produces a priced, confidence-scored recommendation for every vehicle, every cycle.

1 Recommend the action
Reduce, hold, increase, or flag for review, with the magnitude of any reduction, applied per vehicle segment.
2 Score the confidence
A calibrated, decomposable confidence score tells the manager how reliable each recommendation is.
3 Keep a human gate
Nothing is written to Titan DMS until the pricing manager approves. Augmentation, not autonomy.
4 Suppress when needed
Fall-overs, active Recon, and fresh quality leads block or downweight a recommendation automatically.
5 Detect underpricing
Runs in reverse to flag vehicles selling too fast for their price and recommend an increase.
6 Record an audit trail
Every recommendation is logged immutably so any decision can be explained after the fact.
DUVI · Internal · Commercial in confidence
04
How it works · the pipeline

Each vehicle passes through four stages before a recommendation is shown.

01Segment classifierAssigns each vehicle to one of six pricing segments. The segment decides which logic applies.
→
02Two-layer modelShared market layer sets the baseline; per-tenant dealership layer adjusts on internal signals.
→
03Suppression layerHard conditions block the recommendation; soft conditions push it toward Hold and lower confidence.
→
04Confidence scoringConformal prediction wraps the output with a calibrated reliability score and interval.

All built on a federated gradient-boosted decision-tree model, with the human approval gate sitting after stage four and before any write to Titan DMS.

DUVI · Internal · Commercial in confidence
05
Model architecture

Two layers: shared market intelligence, private dealership intelligence.

Market layer
A shared model, pooled across all tenants
Learns how market position, supply depth, listing age, and competitor behaviour relate to sell-through. Never exposed to any tenant's internal data.
▼   combined via a weighted ensemble, configurable per tenant and per segment   ▼
Dealership layer
A per-tenant model, trained on the dealership's own history
Captures stock mix, local buyer behaviour, and pricing philosophy. Refines the market baseline and carries the confidence and recalibration system.
DUVI · Internal · Commercial in confidence
06
Segment-specific logic

The first dealership client does not run one pricing strategy. Neither does DUVI.

Standard retail
Lead-driven. Reduce $600–$1,000 at 21-day intervals, scaled to lead weight and market position.
High-demand
Land Cruiser, dual-cab Hilux. Hold or increase, driven by internal quote volume.
Fleet & rental
Intake pricing at acquisition. Aggressiveness set by tenant configuration, not hardcoded.
Mine-spec commercial
30-day cadence. In-demand models held; slow movers reduced. Narrow buyer pool expected.
Rare / low-supply
Anchors to national comparables plus a WA transport premium when local supply is thin.
Competitor-oversupplied
Hold while a competitor clears stock, then reprice from the dominant position.
DUVI · Internal · Commercial in confidence
07
Data sources

Six feeds, combined into one priced view.

Carsales GDD API
Listing age, price, and delisting events. Primary source for WA retail market position.
AutoGrab API
Broader market including Marketplace stock. Expected to grow in importance over time.
Carsales LiveMarket Insights
The twice-weekly export that drives the current manual review.
VDP views
Carsales and website detail-page views as a measure of live buyer interest.
DealerSocket CRM
Minimal-data lead events: source, outcome, lost reason, appointment flag, postcode.
Titan DMS via MS Fabric
Stock, status, cost-in, Recon and fall-over signals. Already replicated into Fabric.
DUVI · Internal · Commercial in confidence
08
Confidence scoring

Not one opaque number. Three components the manager can read.

  • Data sufficiency: how much comparable history exists for this make, model, and variant.
  • Signal agreement: whether the inputs point the same way or conflict.
  • Calibration accuracy: how often past predictions held, once enough outcomes accumulate.

Conformal prediction (90% coverage) produces the interval; it widens automatically when data is thin.

High
≥ 75
Eligible for bulk approval once enough history exists.
Medium
≥ 45
Reviewed individually before action.
Low
< 45
Routed to the conflict queue for a closer look.

The score predicts whether a vehicle sells within the tenant's target day window at or near the recommended price. It does not claim the action beat an alternative; that counterfactual is never observed.

DUVI · Internal · Commercial in confidence
09
The product

Four screens carry the daily workflow.

Daily pricing dashboard
Every vehicle with its recommended action and confidence tier. High-confidence items can be bulk-actioned.
Vehicle detail view
The three confidence components, the conformal interval, top SHAP drivers, and active suppression flags.
Conflict queue
Low-confidence and conflicting recommendations, prioritised by inventory overlap, for individual review.
Tenant configuration
Every commercial parameter: thresholds, increments, lead weights, gross floor, segment rules. No hardcoded logic.
DUVI · Internal · Commercial in confidence
10
app.duvi.au
Daily pricing dashboard screen
The product · screen 1

Daily pricing dashboard

  • Every vehicle with its recommended action, price delta, confidence tier, and market position in one cycle view.
  • Filter by confidence tier; high-confidence items are bulk-approvable to Titan DMS in one step.
  • Nothing writes automatically. The minimum reduction enforces the $501 watcher threshold and buyer-ID rounding.
DUVI · Internal · Commercial in confidence
11
app.duvi.au
Vehicle detail view screen
The product · screen 2

Vehicle detail view

  • The headline score broken into three readable components: data sufficiency, signal agreement, calibration.
  • The conformal interval shows the price band; top drivers explain why the recommendation was made.
  • Lead signals and suppression flags sit alongside, all as events, with no contact-level data held.
DUVI · Internal · Commercial in confidence
12
app.duvi.au
Conflict queue screen
The product · screen 3

Conflict queue

  • Where hard suppression blocks a write (active Recon, recent fall-over) and soft conflicts surface for review.
  • Each item shows model recommendation versus the resolved action, the reason, the source, and the confidence drop.
  • Every override is written to the decision audit record.
DUVI · Internal · Commercial in confidence
13
Data governance

Minimal-data by design. No contact-level PII enters the platform.

Keeping personal data outside the platform boundary lowers breach risk, simplifies tenant contracts, and strengthens the case for cross-tenant learning.

Never ingested
NamesContact detailsIndividual identifiers
Ingested as events only
Lead occurred + sourceOutcomeLost reasonAppointment flagDuplicate flagPostcode

Postcode is the only location signal retained: enough to tell local from interstate, not tied to any person.

DUVI · Internal · Commercial in confidence
14
Fit for the first tenant

Built around the roles that own the decisions.

PrincipalOwner
The gross floor and minimum-margin policy is a tenant parameter, set to interact with the front-end-gross reporting view. Front-end-gross retention is a tracked success metric: maintain or improve, with no material erosion.
Inventory ManagerProcess owner
Replaces the twice-weekly manual review with continuous recommendations, surfaces lead signals not currently visible in the pricing workflow, and preserves established rules, including the 50%-in-14-days increase trigger and the buyer-appraiser identifier.
Head of BuyingVolume pricing
Fleet and rental aggressiveness sits behind a configurable pricing-philosophy flag, so a volume approach is selected as a recorded setting rather than argued over.
DUVI · Internal · Commercial in confidence
15
Phased delivery

Four phases, from a single-tenant MVP to platform-level intelligence.

Phase 1MVP
  • Minimal-data lead + Carsales ingestion
  • Hard suppression automated
  • Standard-retail reductions
  • Approval gate + daily dashboard
Phase 2Confidence & segments
  • Lead weighting + soft suppression
  • Conformal intervals + survival model
  • SHAP drivers + audit view
  • Conflict queue, AutoGrab
Phase 3Dealership layer
  • Per-tenant model + recalibration
  • Rare + fleet segments
  • Bulk approval at high tier
  • Transfer-learning warm starts
Phase 4Competitor intelligence
  • ScrapeGraphAI snapshot store
  • Real-time price-move alerts
  • Inventory overlap scoring
  • Multi-region expansion
DUVI · Internal · Commercial in confidence
16
On the horizon

Where the platform goes next.

Data source
AutoGrab as preferred feed
Broader market coverage than Carsales alone, expected to become the primary source as it matures.
Phase 4
Competitor price scraping
ScrapeGraphAI captures live local competitor inventory on a schedule, shared across tenants in a region.
Flagged future
Acquisition scoring
Invert the same machinery to recommend a maximum buy price, with buyer authority thresholds and delegated buy limits reserved in the data model now.
Commercial
Multi-tenant rollout
Onboard further dealerships, each warm-started by shared market and methodological intelligence, with strict tenant isolation.
DUVI · Internal · Commercial in confidence
DUVI

A decision-support tool first. A commercial platform by design.

Success is measured on days-to-sell against baseline, front-end-gross retention, manager override rate, and pricing-manager time saved.